Strategic Statement:

The interviewer is not interested in specifics, but wants to know your perspective regarding errors and how mistakes are ammended.

Sample Response:

Accepting responsibility for things gone wrong is, at times, more important than accepting acknowledgment for things gone right. I am a man who takes pride in his work, however it can’t be perfect all the time! Resolutions certainly include an acceptance of that responsibility, but more importantly also include an assessment of any damage that might have been caused as a result of the mistake. An apology is necessary, but corrective action is critical.

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